Return WindowItems can be returned within 3 days of receipt if they are damaged, defective, or mismatch the description.

How to Initiate a Return

Contact our support team via WhatsApp, Facebook Messenger, Live Chat, or Phone. Please provide your Order ID and visual proof (photo/video) for verification.

Eligibility Criteria

• Product must be unused and in original packaging.
• All accessories, tags, and freebies must be included.
• Returns are not accepted for damage caused by customer misuse.
• Pre-Order Items: Returnable only if received in a damaged or defective state.

Resolution

Approved returns qualify for either a Replacement or a Refund via the original payment method.